After our HVAC professional retired, his replacement was horrible

I never had any complaints with our HVAC company until recently.

Our last HVAC professional who was amazing decided to retire.

We thought his replacement would be just as good since our HVAC company had a fairly decent reputation. Well, the new guy was terrible. First of all, he smoked cigars because you could always smell that heavy tobacco smoke on him. Also, it was easy to smell alcohol on his breath all the time and he was rude and disrespectful. After the first few times he came to work on our HVAC equipment, we ended up complaining about what was going on with this guy. The worst part is that the HVAC company didn’t bother to fire the guy. They said they would provide some sort of disciplinary action, but it seemed they did nothing because they told us he would not give us any more problems the next time he came to work on our HVAC system. There was no way we were going to let that guy in our home again and so we switched to another HVAC company with a better reputation. It’s funny because the guy even asked us about enrolling into an HVAC service plan. He was basically calling us morons for not going for it and we couldn’t stand this guy. Like we were going to let somebody bully us into a contract with somebody we didn’t want to work with. I hope the guys at the next HVAC company are way better or we will have to go seeking yet again for a new HVAC company.

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