I got hired as a receptionist at an Heating as well as Air Conditioning supplier because of our proficiency with organizing schedules, arranging appointments, keeping up with inventory plus billing.
I knew easily nothing about the heating, air conditioning system plus ventilation industry.
However, I’ve now been on the job for over 10 years. I’ve gradually become quite expertiseable in the products plus services the two of us provide. I make sure that our specialists keep up with NATE- plus ACCA-certifications plus the necessary training for factory authorization. I contact our clients to remind them when it’s time to schedule service for their heating system in the fall plus the cooling system in the Springtime. I am able to explain our air quality testing procedures, duct sealing process plus types of air filters. I listen to clients’ complaints with the performance of their heating plus cooling device plus make suggestions for possible DIY fixes, and from residential to commercial temperature control needs, I’ve earned quite a bit of insight. While I lack the skills to honestly install, fix or tune-up a furnace, a/c, boiler, heat pump or ductless mini-split, I can discuss the benefits plus downsides of each. I am aware of the less traditional possibilities such as geothermal heat pumps, high-velocity systems, dual fuel systems plus VRF systems. I understand the meaning of SEER plus AFUE ratings plus can explain the rewards of stretchy-speed technology, smart temperature controls plus zone control. Because of our job at the Heating as well as Air Conditioning supplier, I’ve been more conscientious about the quality plus care of the heating plus cooling system installed into our home. I’ve invested into air quality accessories plus signed up for 1 of our service plans.