I went out to the desert several months ago to give a commercial customer an estimate for geothermal upgrades to the heating and AC system.
At the time, the customer did not want to have the work completed.
I didn’t hear from the guy for several months and I honestly forgot about the job. I assumed the person decided not to do the work or he found someone cheaper. I was surprised when the commercial customer called me to schedule all of the geothermal upgrades for the heating and AC system. I already had a commercial installation job scheduled and it was supposed to take 10 days. I decided to promote someone from my crew to a supervisor position. I took both of the commercial jobs at the same time. I knew the geothermal heating and AC upgrades would be extremely intricate and time-consuming, so I took a crew of six contractors with me to complete the work. I took three people from my regular crew and three people that I hired from an independent contracting service. I found a reliable and trustworthy person to lead the second team. The tenured employee named Jack has been with the company for a long time and he knows all of the ins and outs of the business. I knew he was the right guy for that job, but even I was surprised when he finished a day ahead of schedule. He should have taken six days to complete all of the HVAC work, but he finished late on the 5th day. Jack was really impressive. He worked hard and motivated the crew. He made the customer very happy.