I knew it was normal to be given a multiple-hour window of arrival for any repairman.
It didn’t surprise me when the Heating, Ventilation, and A/C company also gave me a multiple-hour window for arrival.
When the multiple hours passed, I wasn’t sure if I wanted to shake my head and laugh, or get upset. It wasn’t like the Heating, Ventilation, and A/C worker was coming to take care of an emergency. My oil furnace was working okay, however the airflow wasn’t what it should be. I was sure that all I needed was to have the HVAC duct cleaned, but I had to have the Heating, Ventilation, and A/C worker tell me that. I wanted nothing seriously wrong with the oil furnace while I was playing with the HVAC duct cleaning. When another hour went by, I called the Heating, Ventilation, and A/C company. I had a recurring thought going through my head. How funny would it be if the Heating, Ventilation, and A/C worker got lost? When the secretary go on the iphone, she asked my name and address, and told me the Heating, Ventilation, and A/C worker should already be here; After explaining he was already multiple hours late, she said she would check. When she asked for my name and address a second time, I had a feeling something was wrong. She told me he was at the right address, however it was the wrong side of town. They hadn’t put north or south in front of the street address, and he had gone to the address closest to the Heating, Ventilation, and A/C company. I could not contain my laughter. An hour later, the Heating, Ventilation, and A/C worker was knocking on my door.