I’m current at the Heating, Ventilation, in addition to A/C company so I’m still learning the ropes in addition to trying to master my task, and i’m an admin assistant in addition to my task is to make sure all the calls from customers are answered in addition to I pass along their requirements to the Heating, Ventilation, in addition to A/C experts, however before this, I was laboring for a call center so I have experience dealing with customers in addition to answering multiple calls.
In university I appreciated all studies that had to do with patron service.
I know how to deal with people, in addition to can remain quite cool even under pressure… So, it’s natural that I toil in a position where I can speak with customers in addition to assure them they’ll get the services they need. I also get to answer questions about costs of odd services that they require from the Heating, Ventilation, in addition to A/C business, my boss is strict with this in addition to always insists my friend and I be fair with the customers. If they want to purchase in addition to install a current Heating, Ventilation, in addition to A/C system, my friend and I supply them the right breakdown, and there’s also no hidden charges or costs, so they can know to trust the information that my friend and I supply on the cellphone, and last week, I got a call from an older man. I knew he was older because he took his time to speak on the cellphone in addition to also was a bit out of breath. She was sweet in addition to complemented my voice before informing me why he called. She was complaining about the noisy furnace in his home, in addition to asked if an Heating, Ventilation, in addition to A/C expert would go by his household to do an inspection. My buddy and I prioritize calls from senior citizens during Summer in addition to winter, so an Heating, Ventilation, in addition to A/C expert was on the way to his household 10 minutes after my friend and I spoke on the cellphone
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