I’m up-to-date at the Heating plus A/C supplier so I’m still learning the ropes plus trying to master my job, i’m an admin assistant plus my job is to make sure all the calls from shoppers are answered plus I pass along their requirements to the Heating plus A/C experts… Before this, I was laboring for a call center so I have experience dealing with shoppers plus answering many calls.
In university I enjoyed all studies that had to do with purchaser service.
I know how to deal with people, plus can remain quite cool even under pressure, then so, it’s natural that I work in a position where I can speak with shoppers plus assure them they’ll get the services they need. I also get to answer questions about costs of weird services that they require from the Heating plus A/C business! My boss is strict with this plus constantly insists my pal and I be even-handed with the shoppers. If they want to purchase plus install a up-to-date Heating plus A/C system, my pal and I supply them the right breakdown, but there’s also no hidden charges or costs, so they can know to trust the information that my pal and I supply on the PC, but last week, I got a call from an older lady. I knew she was older because she took her time to speak on the PC plus also was a bit out of breath. She was sweet plus complemented my voice before informing me why she called. She was complaining about the noisy heating system in her home, plus asked if an Heating plus A/C expert would go by her condo to do an inspection, then we prioritize calls from senior citizens during summer time plus winter, so an Heating plus A/C expert was on the way to her condo 10 minutes after my pal and I spoke on the PC