I’m current at the Heating plus Air Conditioning supplier so I’m still learning the ropes plus trying to master my task.
I’m an admin assistant plus my task is to make sure all the calls from customers are answered plus I pass along their requirements to the Heating plus Air Conditioning experts; Before this, I was working for a call center so I have experience dealing with customers plus answering multiple calls.
In school I enjoyed all studies that had to do with customer service. I know how to deal with people, plus can remain quite cool even under pressure. So, it’s natural that I toil in a position where I can speak with customers plus assure them they’ll get the services they need. I also get to answer questions about costs of unusual services that they require from the Heating plus Air Conditioning business, however my boss is strict with this plus always insists my wonderful friend and I be even-handed with the customers. If they want to purchase plus install a current Heating plus Air Conditioning system, my wonderful friend and I supply them the right breakdown; There’s also no hidden charges or costs, so they can know to trust the information that my wonderful friend and I supply on the iphone. Last week, I got a call from an older lady. I knew she was older because she took her time to speak on the iphone plus also was a bit out of breath. She was sweet plus complemented my voice before informing me why she called. She was complaining about the noisy heater in her home, plus asked if an Heating plus Air Conditioning expert would go by her apartment to do an inspection. My buddy and I prioritize calls from senior citizens during summer time plus winter, so an Heating plus Air Conditioning expert was on the way to her apartment 10 minutes after my wonderful friend and I spoke on the iphone